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Welcome To The Inspectional Services Department (ISD)

The Inspectional Services Department consists of three divisions: Inspectional, Facilities and Public Health. ISD is a customer-service oriented department which strives to be responsive to the needs of property owners, businesses, and contractors and to address questions concerning plans, permits and inspections in a timely and efficient manner.


Contact the Inspectional Services Department


During Business Hours:
Telephone: (781) 598-4000
Fax: (781) 477-7031

Or, After Hours or in Case Of Emergency:
ISDonline@lynnma.gov


Many common requests may be logged online.  Citizens and contractors may apply for or renew permits and licenses online, request an inspection or view the status of an existing permit or inspection through the City of Lynn online portal. 

GEO Link

The Department is located on the 4th floor of City Hall.  Clerical staff are available in Room 401 during business hours to answer questions, process applications and schedule inspections.  Building inspectors are available daily from 8:30-12:30 a.m. in Room 405 to assist with plan review and address questions concerning code or zoning requirements. 

The Department is located on the 4th floor of City Hall.  Clerical staff are available in Room 401 during business hours to answer questions, process applications and schedule inspections.  Building inspectors are available daily from 8:30-12:30 a.m. in Room 405 to assist with plan review and address questions concerning code or zoning requirements. 

COVIELLO

The City of Lynn has contracted with Coviello Electric to maintain and repair street lights. 

To Report a Street Lamp in Need of Maintenance or Repair

Go to the Online Reporting Portal


To Pay a Fine or Request an Appeal Before a Hearing Officer

Go to the ISD Online Ticket Portal

TICKETING

Contact The Inspectional Services Department (ISD)

The Inspectional Services Department is responsible for ensuring public safety, health and welfare of inhabitants of the City of Lynn through enforcement of all building, gas, plumbing, health and sanitation standards.  Each division is responsible for implementing and enforcing all laws, codes and ordinances within their focus area.  The Department is additionally responsible for promulgating policies adopted by the various boards acting through ISD including the Board of Health, Planning Board, Zoning Board of Appeals, Board of Examiners and Site Plan Review Committee

Our Staff
Inspectional Services Chief and Building Commissioner and Planning Director Michael J. Donovan, PE
mdonovan@lynnma.gov
ISD Coordinator Michele Desmarais
mdesmarais@lynnma.gov
Director of Buildings and Grounds Joseph Smart
jsmart@lynnma.gov
Health Director MaryAnn O'Connor
moconnor@lynnma.gov
Deputy Building Commissioner Clint B. Muche, Esq.
cmuche@lynnma.gov


Contact the Inspectional Services Department


During Business Hours:
Telephone: (781) 598-4000
Fax: (781) 477-7031

Or, After Hours or in Case Of Emergency:
ISDonline@lynnma.gov



COMPLAINT

COVIELLO



Frequently Asked Questions

What permits/licenses are issued by the Inspectional Division?
The Inspectional Division encompasses all city trade and health inspectors.  Trade inspectors review and issue permits for the construction/alteration/demolition of buildings, electrical wiring and service, gas and plumbing fixtures and mechanical appliances.  A permit also may be necessary to erect a sign or billboard, to excavate a trench or to complete sheet metal installation.  City health inspectors issue licenses relative to food and food establishments, occupancy of residential and retail spaces, body art/piercing places, trash removal and disposal.

How I do apply for a permit?
You may submit permit applications, pay fees or request additional information at Lynn City Hall, Room 401, when City Hall is open, or via the online GeoTMS portal.

Who can obtain a building permit?
Only a licensed contractor can obtain a building permit, except that the owner of a single- or two-family home which he/she occupiesmay personally apply for a permit. 

Can I make improvements to my own property myself?
A property owner may make improvements to a residential single- or two-family residence in which he/she resides, unless the building inspector determines that the workers are incompetent and/or unprepared for the task.  A licensed contractor must be hired to make improvements to all other types structures.

What if I’ve already started a project without a permit?
Persons engaging in work without a permit may face daily fines and may be ordered to remove completed work which violates state or municipal law.  If you’ve begun a project without approval, you should stop immediately and submit a permit application to the Inspectional Division, City Hall, Room 401 or via the online GeoTMS portal

How do I determine whether a structure is located in a residential or commercial zone?
To determine what zone a property is located within please review the City Zoning Map.  The City Zoning Ordinance identifies which types of structures and uses are permitted by right and which require special approval in each area. 

Can you recommend a contractor for home improvement?
Inspectional Services Department staff cannot directly recommend a contractor to you.  For more information, please visit the Massachusetts Department of Public Safety’s website: Information on Selecting a Contractor.

Can I speak with an inspector before I start a new project?
Yes, absolutely!  A building inspector is available every morning (8:30-12:30) at City Hall, Room 405, to review plans, offer suggestions and explanations and to assist in preparing or review permit applications. 

Are plans needed in order to apply for a permit?
An updated and current plot plan is necessary to request for a building permit, but may not be required for other types of permits.  The permit application form will identify all materials which must be submitted. 

Where do I get a plot plan?
A surveyor will create plot plan to be submitted with the building permit application to ensure that the proposed construction is congruent with zoning, code and environmental regulations.

How long does the permit review process take?
Many types of permits may be reviewed and issued over the counter.  For more involved projects, including those involving plan review, a decision should be made within thirty (30) days.

What will it cost to take out a permit?
Permit fees are set by city ordinance and are payable by cash, check or credit card when submitting application documents.  The schedule of fees is available online.  Building/trade Permit Fees. Food/health Permit Fees

How can I obtain a property record card?
A property record card can be obtained from Patriot Properties.
Please visit their website.

What factors are considered when my permit application is reviewed?
City inspectors will review plans to ensure that the proposed construction or alteration is allowed under all relevant state and local laws including the City zoning ordinance.  The City Zoning Ordinance limits the types of structures and uses which are permitted in different areas of the city. 

I received a corrections list, what do I do next?
If you receive a corrections list, it means that your application was denied for the reasons listed. If you still wish to pursue the project, you must resolve the identified issues and reapply for a permit. 

Now that I’ve received a permit are there any rules I ought to be aware of?
Work is to begin on permitted projects within six (6) months of issuance of the permit, and once begun work must progress continuously until the project is complete. 

How do I request copies of Inspectional Service Department records?
Records may be requested during business hours in City Hall, Room 401. 

Do I need a building permit to build a shed?
You do not need a building permit provided that the shed is less than two hundred square feet (200 ft2).  You need prior approval and a building permit to construct a larger structure. 

Do I need a permit for building a fence?
Any fence greater than six feet (6’) tall typically requires a building permit, but shorter fences may not.  Please contact the Inspectional Division to determine whether a permit is required. 

When re-roofing a house, how many layers of shingles are allowed?
Only one layer of shingles is allowed.  The existing layer of shingles must be removed as part of any repair or alteration. 

Do I need a permit to construct a swimming pool?
A permit is required for any pool deeper than twenty-four inches (24”), whether it is an above-ground or in-ground pool. 

What are the requirements for food vendors?
The Board of Health has established four classes of food permits, as well as several licenses specific to particular food sale situations.  For more information, please review the schedule of Health License Fees or visit City Hall, Room 405, to speak with the Sanitarian during business hours. 

What if I only sell pre-packaged foods. Do I still need to contact the Sanitarian?
Yes, even if you are only selling pre-packaged foodstuff a permit or permits may be required. 

Do I need a permit for roll down grills or awnings?

Yes.

Are satellite dishes allowed on roofs or side walls?
Yes, they are allowed.

I want to rent a portion of my home.  What is required?
All residential living spaces must meet the minimum requirements for health and safety found within the state sanitary code and building code, as well city zoning requirements.  The unit must be inspected and permitted before your tenant moves in. 

Are there minimum space requirements applicable to apartments?
A bedroom must be not less than seventy square feet (70 ft2) for a single occupant.  The total room size must increase by fifty square feet (50 ft2) for each additional occupant. 

Are there rules concerning windows?
All exterior windows must be outfitted with locks and screens.

What about lighting in common areas and entrances/exits?

The owner shall provide lighting in common areas and at entrances, including porches, at his/her own expense. 

What are some tips in controlling rodents?
There are many things that can be done to both attempt to and control pests and rodents in your home. Make sure your trash is placed outside shortly before its time for pickup and in metal or heavy containers, either with tight lids to secure the trash inside. If you have a pet, make sure that the pet food is not left out overnight or outside. Make sure that all of your windows have screens on them and are repaired as soon as possible if there is a problem. Inspect your basement for any cracks or holes that may be letting rodents in and seal them.

Inspectional Services | Ordinances, Forms and Applications

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BUIDLING DIVISION | ORDINANCES, APPLICATIONS AND FORMS
Abandoned - Foreclosed Property | FORM
Application Sheet Metal Installation | FORM
Application to Construct, Repair, Renovate, Change the Use or
Occupancy of or Demolish Any Building | FORM
Application Commercial Building Permit | FORM
Application One & Two Family Building Permit | FORM
Billboard Ordinance
Certificate of Inspection Billboard | FORM
Certificate of Inspection | FORM
Certificate of Occupancy | FORM
City Owned Property Sale/Rental
Control Construction Affidavits | LINK
Demolition Permit Sign-off Regulation | FORM
Electrical Meter Sockets
Electrical Standards
Electrical Permit | FORM
Gas Fitting Permit Ordinance | FORM
Lead Paint
Permits Owing Taxes
Plumbing Permit | FORM
Mechnical Work Permit | FORM
Permit To Erect A Sign | FORM
Request For Public Information | FORM
Request For Public Records | FORM
Safety During Construction | FORM
State Sanitary Code and Fire Prevention
Storm Fact Sheet | LINK
Street and Sidewalk Excavations
Street Numbers
Commercial Swimming Pool Renewal | FORM
Swimming Pool Renewal Application | FORM
Swimming Pool Fence Ordinance
Land Subdivision Regulations | LINK
Trench Permits | FORM
Waste Disposal Affidavit | FORM
Workers Compensation | FORM LINK
Zoning Board of Appeals | FORM

ISD | Building and Grounds Division

The Buildings & Grounds Division of ISD is dedicated to providing a safe, clean and comfortable environment to visitors and residents of the City of Lynn that is conducive to educating and nurturing our children, while providing a comfortable work environment for our employees in the most economical and efficient manner possible. 

Who We Are
The Division of Buildings and Grounds is primarily responsible for the maintenance, repair, and day-to-day operation of all municipal facilities under the jurisdiction of the Inspection Services Department in a safe and efficient manner.  The Division currently oversees over 24 buildings which comprise the Lynn Public Schools infrastructure, as well as 9 additional municipal buildings including City Hall, the Lynn Police Department, the Lynn Public Library, Lynn fire stations and numerous other properties owned by the City of Lynn.

We provide expertise in every aspect of building management and maintenance through our accomplished and dedicated corps of in-house custodians, skilled maintenance craftsmen and contractor cleaners assigned to Lynn schools.  The Building and Grounds staff includes nearly 60 custodians, 12 maintenance craftsmen and other employees with administrative or technical expertise in the fields of facilities management, engineering, environmental health, administration, accounting, construction, planning and project management.  A portion of our maintenance budget is further allocated to identifying and vetting private contractors. 

What We Do
The Division of Buildings and Grounds oversees approximately 2.7 million square feet of floor space in 64 separate buildings within the City of Lynn, including cleaning, heating, air conditioning, plumbing, carpentry, painting, minor repairs, environmental health and safety and all other aspects of building maintenance. 

To assure reliability, efficiency and adequacy in all building maintenance and operations, we track repair work from initiation to completion, monitoring and assessing quality and cost throughout, by means of FacilityDude, a state-of-the-art computerized Maintenance Management System.

PDF Acrobat Document For Download (PDF)
  Application Commercial Building Permit
  Application One & Two Family Building Permit
  Abandoned & Foreclosed Properties Form
  Electrical Permit
  Gas-fitting Permit
  Plumbing Permit
   
Web Geo TMS Web Online Services
  Lynn Inspectional Services has teamed up with GeoTMSWeb who supplements our permitting and inspection system by letting contractors, municipal employees, and the general public access data critical to project success. For more information please follow this link: 
  GeoTMSWeb

ISD | Inspectional Division

The Inspectional Division is the primary enforcement agent of all federal, state and local regulations applicable within the City of Lynn.  City inspectors enforce all Massachusetts building, electrical, gas, plumbing, and health and sanitation standards, as well as city ordinances related to zoning and quality of life in order to ensure the health, safety and welfare of residents and visitors. 

Who We Are
The Inspectional Division consists of the Chief Building Inspector and trade inspectors (building, electrical, plumbing), as well as the Sanitarian and health inspectors.  Collectively, the Inspectional Division is responsible for ensuring that properties within the community meet the minimum standards of safety and fitness for occupation and use as outlined in the state building code, the electrical code, plumbing code and state sanitary code. Inspectors additionally have authority to enforce a variety of city ordinances including the zoning ordinance. 
The trade inspectors review plans and issue permits for construction, repair and alteration of existing buildings, mechanical appliances, electrical fixtures and wires, and plumbing and gas systems – and conduct all necessary inspectors to ensure work is completed consist with all applicable codes.  The Sanitarian and food inspectors permit and inspect food establishments and retailers in food stuff, as well as public swimming pools, recreational camps and body art establishments, animals, and manufacturers of food products.


What We Do
The Inspectional Division enforces federal, state and local regulations applicable to the over 30,000 households within the community, as well as all commercial and industrial structures and proposed developments.  City inspectors additionally administer and enforce all policies, rules and orders of the Board of Health, Zoning Board of Appeals, Board of Examiners and the Site Plan Review Committee. 

Quick Links | Forms and Permits
Please note permits can be paid by cash, check or credit card.

PDF Acrobat Document For Download (PDF)
  Application Commercial Building Permit
  Application One & Two Family Building Permit
  Abandoned & Foreclosed Properties Form
  Electrical Permit
  Gas-fitting Permit
  Plumbing Permit
   
Web Geo TMS Web Online Services
  Lynn Inspectional Services has teamed up with GeoTMSWeb who supplements our permitting and inspection system by letting contractors, municipal employees, and the general public access data critical to project success. For more information please follow this link: 
  GeoTMSWeb

Planning and Conservation

The Planning and Conservation Division is responsible for the following tasks:

- Administration and enforcement of the City of Lynn's Subdivision Control Rules and Regulations.
- Responsible for administering Chapter 40A (The Zoning Act) and Chapter 41 (Municipal Planning and Subdivision Legislation). Some duties include endorsement of approval not required plans and subdivision plans, rezoning's, abandonment of streets, tree hearings, etc. 
- The purpose of these By-Laws is to protect the wetlands, related water resources, and adjoining land areas in Lynn, Massachusetts by regulating or prohibiting activities deemed by the Lynn Conservation Commission (L.C.C.) likely to have a significant or cumulative effect upon resource area values, including but not limited to the following: public or private water supply, ground water, flood control, erosion and sedimentation control, storm damage prevention including coastal storm flowage, water quality, water pollution control, fisheries, shellfish, wildlife habitat, rare species habitat including rare plant species, agriculture, aqua culture, and recreation values, deemed important to the community (collectively, the resource area values protected by these By-Laws). 
These By-Laws are intended to utilize the Home Rule authority of this municipality to protect additional resource areas, for additional values, with additional standards and procedures stricter than those of the Wetlands Protection Act, G. L. Ch. 131, S.40, and Regulations there under, 310 CMR 10.00.

Snow and Ice Information

Snow and Ice Removal Guide
A Summary of the City of Lynn’s Ordinance Pertaining to Snow and Ice Removal Regulations - Inspectional Services Lynn, City Hall Lynn, MA 01901 (781) 598-4000

snow house
HOMEOWNERS and RESIDENTIAL PROPERTY OWNERS
BUSINESS and COMMERCIAL
PROPERTY OWNERS

snow flake

SNOW MUST BE REMOVED BETWEEN SUNRISE AND SUNSET, WITHIN 10 HOURS AFTER SNOW HAS FALLEN AND MAINTAINED THROUGHOUT THE DAY.

A CLEAR, FULL, PAVED PATH THE WIDTH OF THE SIDWALK MUST BE PROVIDED FOR PEDESTRIANS WITH A MINIMUM WIDTH OF 42 INCHES.

SNOW REMOVAL MUST INCLUDE CLEARING SNOW FROM ALL CURB CUTS, INTERSECTIONS, CROSSWALKS, HANDICAPPED RAMPS AND SIDEWALK LOCATIONS.

VIOLATORS WILL BE SUBJECT TO A $50 FINE FOR EACH DAY VIOLATIONS EXIST.

SNOW MUST BE REMOVED BETWEEN SUNRISE AND SUNSET, WITHIN 3 HOURS AFTER THE SNOW HAS FALLEN AND MAINTAINED THROUGHOUT THE DAY.

A CLEAR, FULL, PAVED PATH THE WIDTH OF THE SIDEWALK MUST BE PROVIDED FOR PEDESTRIANS WITH A MINIMUM WIDTH OF 42 INCHES.

SNOW REMOVAL MUST INCLUDE CLEARING SNOW FROM ALL CURB CUTS, INTERSECTIONS, CROSSWALKS, HANDICAPPED RAMPS AND SIDEWALK LOCATIONS.

ANY RESIDENTIAL UNIT CONTAINING MORE THAN SIX RESIDENTIAL UNITS IS CONSIDERED COMMERCIAL PROPERTY.

VIOLATORS WILL BE SUBJECT TO A $50 FINE FOR EACH DAY VIOLATIONS EXIST.

The depositing or dumping of snow from private property and sidewalks into city streets is prohibited. Violators are subject to a $100 fine.

The Parking Dept, Police Dept., Lynn Department of Public Works and the Inspectional Services Department of the City of Lynn are the authorities responsible for enforcement.

 
Snow Shoveler
 
   
   
Together let’s keep our sidewalks safe for all residents and visitors.
Thank you for your cooperation!
For more information or if you have questions regarding the information contained within this Guide, please contact the Inspectional Services Department at (781) 598-4000. We can also provide you with a copy of the complete ordinance.
     
PHONE NUMBERS FOR QUESTIONS OR HELP DURING SNOW EMERGENCY
Lynn Department of Public Works (781) 268-8000
Lynn Inspectional Services Department (781) 598-4000
Lynn Police Department (781) 595-2000
Greater Lynn Senior Services (For Info and Referral) (781) 599-0110
FOR A LIFE HEALTH AND SAFETY EMERGENCY DIAL 911

City of Lynn Snow Ice Removal Ordinance Amendment

New Item Acrobat Documents For Download (PDF)
  2010 Snow and Ice Removal Amendment

Rodent Control Guide

Download our new 2014 Rodent Control Program flyer in both English and Spanish.

This guide is offered to Lynn property owners and residents to help protect their property and City property from rats and other rodents.

A rodent control program is only effective if everyone takes responsibility for keeping their homes and businesses as rodent-proof as possible. Please help us by using the information provided in this guide.

STORE GARBAGE IN METAL OR HEAVY PLASTIC CONTAINERS WITH TIGHT LIDS | According to City Ordinance all trash stored outside must be in covered waterproof and airtight rodent resistant containers.

PLACE TRASH OUTSIDE SHORTLY BEFORE PICKUP; DON’T LEAVE PLASTIC GARBAGE BAGS OUTSIDE | According to City Ordinance trash may be placed out no earlier than 5 P.M. on the day before collection and no later than 7 A.M. the day of collection. Plastic bags can only be placed out on collection day if on top of barrels. Not on the ground.

DO NOT LEAVE PET OR BIRD FOOD OUT | Remove all uneaten pet food and water after pet has eaten. Do not leave pet food containers outside. If you observe rodent activity, do not continue to use bird feeders or feed birds in other ways.

STOP PROVIDING HOMES FOR RATS BY GETTING RID OF:

ABANDONED CARS | If the vehicle is on private property the owner of property must remove it. Unused tires must be removed.

ABANDONED BUILDINGS | Should be adequately boarded. Report buildings not boarded to Inspectional Services.

ABANDONED APPLIANCES | Washing machines, stoves, and old refrigerators should not be stored on the property. They should be removed and properly disposed of.

TALL GRASS AND WEEDS | Should be kept cut short enough to prevent rats from nesting and hiding.

STACKS OF LUMBER | Provide places for rats to nest and breed. Lumber should be stacked 12 to 18 inches above ground and away from walls or fences.

Rodent Control Guide Available

New Item Acrobat Document For Download (PDF)
  Download the 2014 Rodent Control Guide (PDF Format)

Flood Clean Up Fact Sheets

The Massachusetts Department of Public Safety (DPS), in conjunction with the Massachusetts Emergency Management Agency (MEMA), is providing important information to homeowners and business owners to safely respond to the widespread flood damage. “The recent rainstorms have affected many properties throughout the Commonwealth,” stated DPS Commissioner Thomas G. Gatzunis.  “As cleanup efforts begin, please keep the following important information in mind.”

New Item Acrobat Document For Download (PDF)
  Post Flood Clean Up
  FEMA Drying Out Your Home
 

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